The Arte com Pimenta method

Diagnose before recommending. Plan before executing. Learn before repeating.

Arte com Pimenta connects business intelligence, diagnosis, planning, execution and measurement into a continuous system. Every marketing decision starts from company and market data, and every result is tracked with transparency about what worked and what still needs to be proven.

The method guides the work, but each project is built around the context, the objectives and the maturity of the company.

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The methodological system, in three linked stages

  1. MADEReveals reality
  2. FAPEDefines the path
  3. MAERuns the journey

What execution learns returns to the diagnosis and opens the next cycle.

Motion is not progress

A company can run a great many actions and still not know what is actually working.

Campaigns, content, meetings, reports and deliveries generate activity. But activity only becomes progress when there is a defined problem, a hypothesis, a priority, a success criterion and a recorded learning.

Without method

  • Solutions chosen before the diagnosis.
  • Priorities that change every week.
  • Channels adopted because they are trending.
  • Too many indicators and too few decisions.
  • Actions with no clear owner.
  • Reports without recommendations.
  • Repeated mistakes.
  • Knowledge lost.
  • Constant urgency.

With method

  • Problems investigated.
  • Hypotheses made explicit.
  • Priorities defined.
  • Responsibilities recorded.
  • Clear success criteria.
  • Indicators interpreted.
  • Decisions documented.
  • Learning absorbed.
  • Continuous improvement.

Marketing does not improve because more tasks were carried out. It improves when the company learns to make better decisions.

No company works without method out of incompetence. It works without method because urgency arrives before the question, and answering is faster than investigating. The method exists to reverse that order.

The ACP methodological system

Three pillars connect understanding, direction and execution.

These are not three services nor three independent stages. They are parts of one system: each hands the next what it needs in order to work, and the last returns to the first what it has learned.

  1. MADE

    Modelo ACP de Diagnóstico Estratégicothe ACP Strategic Diagnostic Model.

    Reveals reality.

    • Investigate.
    • Understand.
    • Identify causes.
    • Map risks.
    • Find opportunities.
    • Assess maturity.
  2. FAPE

    Framework ACP de Planejamento Estratégicothe ACP Strategic Planning Framework.

    Defines the path.

    • Turn diagnosis into objectives.
    • Build targets.
    • Set priorities.
    • Organise initiatives.
    • Define indicators.
    • Plan resources and responsibilities.
  3. MAE

    Modelo ACP de Execução Estratégicathe ACP Strategic Execution Model.

    Runs the journey.

    • Organise execution.
    • Track progress.
    • Correct course.
    • Standardise what works.
    • Record learning.
    • Improve continuously.

MADE reveals reality. FAPE defines the path. MAE runs the journey.

Stage 1 — Understand

MADE: diagnose causes before prescribing solutions.

MADE is the structured investigation Arte com Pimenta carries out before recommending any path. It reads the company, the market and the competition to identify the relationships that explain why a given result is not happening — and what sustains growth.

How far the diagnosis goes

  • MADE looks beyond communication, because marketing problems can originate in other areas.
  • That does not mean Arte com Pimenta will carry out every internal change it identifies.
  • The contracted scope stays within the competences of Arte com Pimenta.
  • Software, systems and proprietary technology may be assessed separately by Centriu.
  • Legal, accounting, employment, financial or medical matters require licensed professionals.

The systemic analysis exists to stop marketing from being used to mask structural problems — not to turn Arte com Pimenta into a consultancy for every area of a business.

What the diagnosis delivers

  • An executive diagnosis.
  • A maturity matrix.
  • A map of opportunities and risks.
  • Recommended priorities.
  • Reference indicators.
  • Hypotheses that need validation.

The list describes what the model is capable of producing, not a fixed package. The contracted scope determines which of these deliverables make sense in each project, and no hypothesis is presented as a conclusion before it is validated.

The eight dimensions

The company is observed through eight perspectives, never in isolation.

Companies work as systems. Sales problems can originate in operations; marketing problems can originate in positioning; low growth can be a consequence of management. The investigation runs through the company and its positioning, the market and buying behaviour, direct and indirect competitors and alternatives of purchase, the maturity of marketing and communication, the sales funnel and the quality of leads, the capacity to handle and convert opportunities, the economic indicators available, bottlenecks, risks and opportunities, and the operational conditions relevant to growth.

  1. Strategy

    Checks whether the company knows where it wants to go, who it exists for and which choices should guide its investments.

    • Company
    • Positioning
    • Value proposition
    • Direction
    • Objectives
    • Priorities
    • Differentiation
    • Coherence of decisions
  2. Market

    Helps separate internal problems from transformations happening in the market — including the alternatives the customer considers without calling them competitors.

    • Competitive environment
    • Change
    • Direct competitors
    • Indirect competitors
    • Alternatives of purchase
    • Buying behaviour
    • Opportunities and risks
  3. Brand

    Examines whether the market understands the value of the company and sees a clear reason to choose it.

    • Positioning
    • Value proposition
    • Consistency
    • Perception
    • Authority
  4. Marketing

    Examines the ability to attract, educate, build relationships, convert and learn from the market.

    • Demand generation
    • Channels
    • Content
    • Media
    • Digital presence
    • Measurement
    • Integration across actions
    • Maturity of marketing
    • Maturity of communication
  5. Sales

    Checks whether the opportunities generated can move forward, and whether marketing and sales are working from the same reality.

    • Sales funnel
    • Quality of leads
    • Quality of opportunities
    • Response
    • Capacity to handle demand
    • Sales process
    • Conversion
    • Feedback to marketing
  6. Operations

    Investigates whether the company can properly serve the demand it intends to generate.

    • Delivery capacity
    • Operational conditions
    • Deadlines
    • Quality
    • Bottlenecks
    • Capacity to absorb growth
  7. Management

    Examines whether there is enough structure to turn priorities into execution.

    • Responsibilities
    • Decisions
    • Indicators
    • Economic indicators
    • Resources
    • Organisation
  8. Growth

    Checks whether growth is economically sound, operationally supportable and continuously improved.

    • Sustainability
    • Efficiency
    • Scale
    • Retention
    • Learning
    • Ability to adapt
    • Bottlenecks
    • Risks
    • Opportunities

The questions behind each dimension, the assessment criteria and the way the matrix is read are internal instruments of Arte com Pimenta. What this page publishes is what each dimension observes, and why.

Maturity

Five stages describe how the company decides today.

Maturity is not a score and not a ranking. It is a reading of how decisions actually happen — and it serves to calibrate the depth of the work, not to classify the company.

  1. Reactive

    Decisions happen mainly in response to urgent situations.

  2. Structured

    Objectives and initial processes exist, but execution still depends on individual effort.

  3. Integrated

    Areas and initiatives work with greater alignment.

  4. Data-led

    Relevant indicators guide priorities and corrections.

  5. Adaptive

    The organisation learns continuously and can revisit decisions quickly.

Higher stages are not a requirement for working well. A reactive operation with a clear problem can move faster than an integrated one with no defined priority.

Stage 2 — Define the path

FAPE: turning diagnosis into executable choices.

FAPE connects the knowledge produced by the diagnosis to execution. It turns findings into objectives, targets, priorities and an investment plan — with decisions that can be revised when the evidence changes.

What the plan covers

  • Business objectives.
  • Targets and indicators.
  • Priority segments and audiences.
  • Positioning and communication.
  • Acquisition and relationship strategies.
  • Channels and distribution of investment.
  • Prioritisation of initiatives.
  • Owners and dependencies.
  • Scenarios, assumptions and risks.
  • Criteria for reviewing decisions.
  1. Diagnosis

    Planning starts from the reality identified in MADE, not from a list of ideas.

    • Current situation
    • Maturity
    • Bottlenecks
    • Opportunities
    • Resources
    • Risks
    • Operational capacity
  2. Objectives

    Objectives define future states that matter to the business.

    • Clarity
    • Relevance
    • Alignment
    • Ability to be tracked
    • Priority
  3. Targets and indicators

    Targets define what needs to change, by how much, over what period, and how progress will be tracked.

    • Objectives give direction
    • Targets make direction verifiable
    • Indicators support decisions
    • Measuring everything creates noise
    • Measuring too little hides problems
    • The set varies by project
  4. Initiatives

    Each objective becomes concrete initiatives, with priority, owners, resources and success criteria.

    • Expected result
    • Priority
    • Owner
    • Dependencies
    • Deadline
    • Resources
    • Indicator
    • Risks
  5. Execution

    The plan moves into MAE, which organises rhythm, tracking and correction — without the planning ceasing to exist.

    • Sequence
    • Rhythm
    • Standards
    • Record of decisions
  6. Review and replanning

    Planning does not end when execution begins. Results, risks and learning may require a change of priority.

    • Markets change
    • People behave differently
    • Platforms change
    • The client capacity changes
    • Hypotheses can be wrong

What prioritisation takes into account

  • Impact
  • Effort
  • Real urgency
  • Dependencies
  • Risk
  • Capacity to execute

How those factors are weighed against one another is an internal instrument. What the company receives is the resulting priority and the reasoning behind it.

What planning delivers

  • A strategic plan.
  • An implementation roadmap.
  • An indicator matrix.
  • An investment plan.
  • Tracking criteria.

Keeping an unsuitable plan out of loyalty to the document is waste. The list describes what the framework produces, according to scope — not an obligation in every engagement.

A plan is not an immutable artefact. It is a system of decisions.

Stage 3 — Turn decisions into action

MAE: strategy in motion.

MAE organises execution as a coordinated, measurable and supervised cycle, so that good decisions do not end in a presentation. It establishes clarity, rhythm, tracking, correction and learning.

  1. Diagnose

    Recognise the starting point before acting, with the data available today.

    • Current scenario
    • Available data
    • Bottlenecks
    • Opportunities
    • Inherited priorities
  2. Plan

    Define what will be done, why and with which success criterion.

    • What will be done
    • Expected result
    • Success criterion
    • Dependencies
    • Risks
  3. Execute

    Put campaigns, content and channels in motion, with standards and an owner defined.

    • Campaigns
    • Content
    • Channels
    • Response and requests
    • Quality standards
    • Record of decisions
  4. Measure

    Record what happened, with the source and the period declared.

    • Media indicators
    • Leads and opportunities
    • Verifiable conversions
    • Investment made
    • Executive reports
  5. Interpret

    Compare result and hypothesis, separating reading from assumption.

    • Comparison with the target
    • Probable causes
    • Limits of the data
    • Deviations
  6. Correct

    Adjust what the evidence indicates — including the hypothesis.

    • Priorities
    • Campaigns
    • Messages
    • Schedules
    • Recommendations
  7. Learn

    Carry the learning into the next cycle, at a higher level.

    • What worked
    • What did not work
    • Standards to keep
    • Hypotheses to test
    • The next strategic cycle

The principles that hold execution together

Clarity reduces waste
You cannot execute well what was never understood.
Rhythm creates consistency
Sustainable results come from cadence, not isolated bursts of effort.
Transparency speeds up decisions
Visible problems can be handled before they become crises.
Responsibility must be defined
Every initiative needs someone accountable for making it move.
Indicators direct attention
What gets measured influences priorities and behaviour.
Learning is part of the delivery
Every project should produce an operational result and a learning.
Excellence is a process
Quality is the consequence of standards, review and continuous improvement.

Every cycle should end with more result and more intelligence than it began with.

The scientific cycle

The same reasoning runs through any project, at any scale.

Scientific marketing is the systematic application of investigation, analysis, experimentation, hypothesis validation and continuous improvement. In practice, that means six stages that repeat.

  1. Diagnosis

    • Understand
    • Investigate
    • Listen
    • Map
    • Gather data
  2. Hypotheses

    • Explain possible causes
    • Identify opportunities
    • Define what needs validating
    • Make assumptions explicit
  3. Strategy

    • Set priorities
    • Objectives
    • Indicators
    • Resources
    • Criteria
    • Sequence of actions
  4. Execution

    • Put the plan in motion
    • Follow standards
    • Record decisions
    • Control scope
    • Avoid unnecessary improvisation
  5. Measurement

    • Compare result and hypothesis
    • Observe changes
    • Identify signals
    • Assess efficiency
    • Acknowledge the limits of the data
  6. Learning

    • Record
    • Document
    • Share
    • Correct
    • Improve
    • Feed the next cycle

The method does not end at the campaign. It ends in knowledge that improves the next decision.

Governance

Strategy needs governance so it does not get lost in day-to-day operations.

Governance here does not mean more meetings or more documents. It means there is a clear answer to who decides, on what basis, and where that was recorded.

What every project has, according to scope

  • A validated objective
  • A defined scope
  • Owners
  • Quality criteria
  • Deadlines
  • Dependencies
  • Indicators
  • Risks
  • An approval flow
  • A record of decisions
  • An official communication channel
  • History

What that means in practice

  • Approvals should not depend on scattered messages.
  • Important decisions need to be recorded.
  • Scope changes need to be assessed before they enter.
  • Information needs a single official source.
  • Responsibilities need to be clear.
  • Data needs to be handled securely.
  • Tracking should connect activity to impact.

Communications, decisions, approvals and relevant history are centralised in the official environments defined for each project.

Delivery infrastructure

Supporting technology, with human oversight at every step.

Arte com Pimenta runs the delivery in internal work environments and systems. The client does not hire a catalogue of tools: it receives organised, continuous and traceable work.

  1. Intelligence

    Where the context of the company and the market becomes a structured reading.

    • Scenario and maturity
    • Opportunities and risks
    • Hypotheses to validate
  2. Planning

    Where the strategy becomes editorial plan, priority and scheduling.

    • Editorial plan
    • Approvals
    • Scheduling
  3. Execution

    Where the plan becomes campaign, content and channel in motion.

    • Media and channels
    • Content production
    • Optimisation
  4. Relationship

    Where the opportunity becomes a conversation followed through to the decision.

    • Opportunities
    • Contact cadences
    • Requests and response

What technology does not replace

  • Critical reading and the decision remain human.
  • A recommendation does not become execution without approval.
  • Automation reduces repetitive work; it does not take on a commercial commitment.
  • Client data is handled according to the contract and the privacy policy.

What that changes for the client

  • Organisation: each workstream has a place to live, and nothing stays only in the memory of whoever took part.
  • Continuity: the work does not stop when a person changes role.
  • Traceability: decisions, approvals and versions are recorded.
  • Speed: fewer back-and-forths to approve, adjust and execute.
  • Follow-up: what happened is available at any moment, not only in the meeting.

Technical support is not a sales argument. What the structure delivers is organised work, recorded decisions and available follow-up — the rest still depends on analysis and responsibility.

Responsibilities

Four functional roles, defined per project.

Responsibility does not mean doing everything. It means making sure the result happens. When the roles are clear, the conversation stops being about who should have done it.

  • Strategic lead

    • Guides priorities.
    • Drives critical decisions.
    • Assesses risks.
    • Keeps the work aligned with the objectives.
  • Operational lead

    • Organises execution.
    • Tracks deadlines.
    • Coordinates dependencies.
    • Identifies blockers.
  • Specialists involved

    • Carry out technical work.
    • Apply standards.
    • Produce deliverables.
    • Record learning.
  • Client representatives

    • Provide information.
    • Grant access.
    • Take part in validation.
    • Approve decisions.
    • Enable the internal changes required.

These are functional roles within a project, not job titles. Each area is led by professionals and partners with the corresponding specialism.

Participation

The method organises the work, but it does not remove the client from it.

Much of what determines the outcome of a strategy sits inside the company. Saying so before starting avoids the most unpleasant conversation of all: the one that happens afterwards.

  • Accurate information.
  • Access.
  • Data.
  • Availability for validation.
  • Meeting approval deadlines.
  • Alignment between marketing and sales.
  • Capacity to respond.
  • Capacity to deliver.
  • Willingness to revisit decisions.
  • Implementation of internal changes.
  • Appropriate investment.
  • Continuity of execution.

Arte com Pimenta takes responsibility for the quality of its own work. The client takes part in the decisions and in the conditions the strategy needs in order to produce an effect.

Cadence

The rhythm of follow-up is defined per project.

There is no universal frequency. A one-off audit and an integrated engagement do not call for the same rhythm, and promising both the same agenda would be selling meetings rather than follow-up.

What determines the frequency

  • Scope
  • Complexity
  • Stage of the project
  • Risks
  • Speed of the channels
  • Decisions to be made
  1. Operational

    • Deliveries
    • Deadlines
    • Blockers
    • Open items
  2. Tactical

    • Indicators
    • Campaigns
    • Projects
    • Learning
    • Corrections
  3. Strategic

    • Objectives
    • Priorities
    • Investment
    • Risks
    • Next cycles

These are levels of follow-up, not a guaranteed agenda. The exact cadence is defined in the proposal and in the planning of each project.

Indicators

We measure to decide, not to fill reports.

Four groups of indicators answer different questions. Confusing them is what produces a long report and no decision.

  1. Execution

    • Actions completed
    • Deadlines
    • Pace
    • Dependencies
  2. Quality

    • Errors
    • Rework
    • Compliance
    • Approvals
    • Consistency
  3. Result

    • Qualified leads
    • Conversion
    • Revenue
    • CAC
    • ROAS
    • Retention
  4. Learning

    • Hypotheses validated
    • Processes improved
    • Good practice recorded
    • Improvements implemented

How these indicators should be read

  • Not every project uses every indicator.
  • Indicators follow the objective, not habit.
  • Platform metrics do not replace business indicators.
  • An indicator with no action attached is worth little.
  • Correlation should not automatically be presented as causation.

Transparency

How you follow the work

Follow-up is not a summary of activities. It is the reading of what the investment produced, what did not work and what will be done next — with the source of every number identified.

DemonstrationThe structure below is illustrative and contains no real client data. In a project, the numbers come from sources belonging to the client and from a declared period.

Investment and acquisition

Investment made
Amount applied in the period, by channel, with the source platform indicated.
Acquisition indicators
Reach, clicks and cost per click, compared with the previous period.
Cost per acquisition
Calculated only when there is a reliable basis of investment and recorded conversions.

Funnel and sales result

Leads and opportunities
Volume received and how far it advanced within the sales process.
Conversions and sales
Shown when the sales integration allows the record to be verified — and not when the data does not exist.

Progress against targets

Target and actual
What was agreed, what happened and the reading of the deviation between the two.

Reading of the period

Main problems
What got in the way of the result, said before the client asks.
Decisions taken
What was decided in the period, by whom and based on which information.
Next priorities
What comes first, what comes next and what depends on the client.

How the report should be read

  • An advertising metric describes reach and media cost. It is not revenue attributed to the campaigns.
  • Conversions and sales only appear when there is a verifiable record; without integration, the report says there is none.
  • Cost per acquisition is only calculated when investment and conversions have a reliable basis.
  • No number is presented without an identified source and a declared period.
  • When the reading is inconclusive, the report says it is inconclusive.

What the follow-up depends on the client for

  • Accurate information and access to the data.
  • Approvals within the agreed deadline.
  • Integration with the sales process, when the objective is sales.
  • Participation in the decisions that change the course.

A report is not a piece of persuasion. It is the record of what was done, what was observed and what will be done — including what did not work.

Knowledge management

A delivery solves the present. Learning strengthens the future.

What a team learned on a project usually walks out of the door with the people who were on it. Recording is what stops the company starting from zero each cycle.

  • What worked.
  • What did not work.
  • In which context.
  • Which risks were identified.
  • Which standards should be kept.
  • Which hypotheses need retesting.
  • Which decisions need revisiting.

Individual experience has to become organisational knowledge.

Continuous improvement

Five moves turn an observation into a standard.

Continuous improvement does not happen by intention. It happens when there is a defined path between noticing something and changing the way the work is done.

  1. Observe

    Identify opportunities, problems and signs of change.

  2. Analyse

    Understand causes before acting.

  3. Experiment

    Test improvements at controlled scale.

  4. Standardise

    Formalise what demonstrated value.

  5. Share

    Get the learning to the people who need to use it.

Not every experiment succeeds, and a test that fails also produces knowledge. The cycle exists to make mistakes cheap and successes repeatable — not to promise automatic improvement.

Artificial intelligence

Artificial intelligence speeds up analysis and execution. Responsibility stays human.

Arte com Pimenta uses AI in its work and does not treat that as a differentiator in itself. What matters is where it comes in and where it does not.

Where AI supports the work

  • Organising knowledge.
  • Research.
  • Analysing information.
  • Identifying patterns.
  • Building hypotheses.
  • Summaries.
  • Documentation.
  • Repetitive tasks.
  • Comparisons.
  • Monitoring.

Where AI does not answer for the work

  • Final decisions.
  • Approvals.
  • Commercial commitments.
  • Strategy without review.
  • Automatic publishing without control.
  • Fully replacing specialists.
  • Guaranteeing accuracy.
  • Indiscriminate use of confidential data.

A tool can speed up the work. Critical analysis, responsibility and the final decision remain with people.

Adaptation

The method is consistent. The scope adapts.

Not every project goes to the same depth. What does not change is the order: understand, decide, execute, measure, learn.

There are no fixed packages, no plan names and no universal duration. Depth is set by the problem, not by the size of the contract.

What the method is not

The method exists to reduce uncertainty, not to add bureaucracy.

A badly applied method becomes ceremony. These are the readings Arte com Pimenta explicitly rejects.

  • A ready-made formula.
  • A document that closes the discussion.
  • A presentation with no execution.
  • A process created to expand scope.
  • A justification for delaying action.
  • A promise to eliminate risk.
  • A replacement for experience.
  • A system that dispenses with the client.
  • A rigid sequence that ignores context.
  • A set of acronyms to look sophisticated.

If the method is not improving the decision and the execution, it is being used wrongly.

Who it fits

Where this method tends to work best

It is not a question of company size or revenue. It is a question of how the company prefers to decide.

  • Value diagnosis.
  • Are willing to revisit assumptions.
  • Want marketing integrated with the business.
  • Want to understand their own indicators.
  • Are prepared to work with priorities.
  • Can provide data and information.
  • Need to organise execution.
  • Want to build learning.
  • Are looking for a long-term professional relationship.
  • Understand that growth requires internal participation.

When it may not fit

When another structure serves better

Saying this on the page avoids a commercial conversation that would end badly for both sides. There may be no fit when a company is looking only for:

  • One immediate isolated deliverable.
  • Execution without diagnosis.
  • Automatic approval of any idea.
  • A guaranteed result.
  • A ready solution without providing information.
  • Shortcuts.
  • High volume with low strategic involvement.
  • A supplier who does not ask questions.
  • A strategy that hides operational problems.
  • Software or app development.
  • Centriu

    For technology, systems and software. Arte com Pimenta does not build software.

These are different operations for different needs, not reduced versions of this work.

Questions

Frequently asked questions about the method

Does every project start with MADE?

Every project starts with some level of understanding of the context. The depth of the diagnosis varies with the problem, the scope and the information already available. A well-defined problem with accessible data calls for a shorter investigation than a repositioning.

Are MADE, FAPE and MAE contracted separately?

They form one methodological system. The application can be more concentrated or broader depending on the need, but diagnosis, direction and execution stay connected: planning without diagnosis is guesswork, and executing without a plan is activity.

Does the method guarantee results?

No. No serious methodology can guarantee results, because market, competition, offer, operations, investment, execution and human behaviour all influence performance. The method reduces improvisation, improves the quality of decisions and increases the ability to learn and correct.

Does the client have to take part?

Yes. Information, access, validation, decisions and internal changes depend on the participation of the client representatives. It is not a formality: it is the difference between a strategy built on the reality of the company and one built on assumptions.

Can the plan change during the project?

Yes. The plan should be revised when data, risks, learning or a change of context indicate that another decision is more appropriate. Keeping an unsuitable plan out of loyalty to the document is waste.

Does the method add bureaucracy?

It should not. The aim is to create only the level of organisation needed to reduce rework, conflict, lost information and unfounded decisions. When the process starts consuming more attention than the problem, it is being applied badly.

Does artificial intelligence make decisions within the method?

No. AI can support research, analysis and documentation, but relevant decisions and approvals remain a human responsibility. A recommendation produced by a tool still needs someone who answers for it.

Does Arte com Pimenta assess areas beyond marketing?

The diagnosis can look at sales, operational and management factors when they affect marketing performance. That does not mean Arte com Pimenta will carry out every change identified — legal, accounting, financial or software matters require licensed professionals.

Is it possible to contract a single solution?

Yes, when the isolated solution makes sense for the problem identified. The method exists to avoid unnecessary scope, not to justify it.

Is the method also used on paid media projects?

Yes. The depth varies, but campaigns also require diagnosis, hypotheses, planning, execution, measurement and learning. Without that, a media account becomes a set of expensive attempts.

How to start

Two paths, two levels of depth.

The choice depends on how much the company already knows about its own problem.

  1. Full strategic diagnosis

    For companies that need to understand the landscape before deciding where to invest, and that want an in-depth plan built from it.

    • A structured investigation of the context
    • Priorities and reference indicators
    • Hypotheses that need validation
    Request a strategic diagnosis

    The button opens the contact page; the full strategic diagnosis is a consultative engagement with its own process, scope and contracting — the fee is set only after the scope.

  2. Qualification conversation

    For companies that are already looking for a delimited workstream, such as social media or paid media, and want to assess fit before receiving a proposal.

    • An understanding of what already exists
    • An assessment of fit with the method
    • A recommendation of the most suitable path
    Talk about a specific service

    If the demand does not fit, we say so in the conversation — including when the best path is another operation.

No price is published at this stage: the value depends on the identified scope and is presented after it.

Before choosing the channel, understand the problem.

The strategic diagnosis is the first step towards identifying bottlenecks, priorities and the combination of solutions that fits the reality of the company.

No generic proposal, and no recommendation before understanding the context.