AcquisitionArte com Pimenta speciality

Paid media with strategy before the campaign and intelligence after the click.

We plan investment, channels, audiences, messages, creative, landing pages and measurement to turn media into learning, demand and economic result.

The diagnosis looks at the current operation before proposing any campaign structure.

The problem

The campaign works. The business does not feel it.

Platform dashboards are designed to show how the platform performed. They do not know whether the lead bought, at what price, or whether they came back.

Signs the maths is not adding up

  • Campaigns running for months with no clarity about actual return.
  • Cheap leads that never buy, and expensive leads nobody can compare.
  • Dependence on a single platform to carry the entire result.
  • Creative repeated until frequency climbs and performance falls.
  • Targeting chosen without a hypothesis and kept because "it has always been that way".
  • Budget split out of habit between channels that were never compared.
  • Incomplete tracking: some conversions never reach the report.
  • A landing page that does not hold up the promise made in the ad.
  • A sales team that takes hours to answer a lead who clicked just now.
  • Investment increased without a proportional gain in opportunities.
  • Platform metrics presented as though they were business results.

What it costs

  • Decisions about scaling taken on a number that does not represent revenue.
  • Budget kept in a poor channel because there was never a fair comparison.
  • Learning lost: every month restarts without inheriting the last one.
  • Media becomes a fixed expense rather than a lever you can control.

A campaign can look efficient inside the platform and still be bad for the business.

Limits

What paid media does not fix on its own

Media amplifies what already exists. When what exists is unconvincing, it amplifies that too — and faster.

  • An offer with no perceived value for the audience being reached.
  • Generic positioning that does not set the company apart from any competitor.
  • A landing page that is confusing, slow, or promises something else.
  • Slow response, arriving after the person has already solved it elsewhere.
  • A sales process with no stages, no owner and no record.
  • A product with no fit to the problem of the chosen audience.
  • Lack of operational capacity to deliver whatever gets sold.
  • Absent tracking, which makes it impossible to know what worked.
  • An unconvincing promise, even when the product is good.

When the diagnosis finds one of these, it enters the plan before any increase in investment. Scaling on top of a bottleneck only makes the bottleneck more expensive.

What we do not promise

What nobody can guarantee — and we do not

Every promise on this list has been made by someone in this market. None of them depends solely on whoever runs the media.

  • Guaranteed ROAS.
  • A fixed cost per lead.
  • A guaranteed number of sales.
  • Results in seven days.
  • Unlimited scale.
  • The same return across segments, products or regions.
  • A perfect campaign that needs no adjustment.
  • Automated optimisation running without supervision.

What can be guaranteed is method: a stated hypothesis, a test run properly, a result interpreted and a decision recorded.

Who it is for, and when

When paid media is the right step

Paid media solves one specific problem: a shortage of demand within the time it is needed.

Where this work pays off most

  • B2B companies, or consultative sales carried by people.
  • A decision cycle that does not end at the first contact.
  • A ticket size that justifies competing for the attention of a few right buyers.
  • An operation that records opportunities in a CRM — or can start to.
  • A sales team willing to report back on every lead it received.
  • A company prepared to test, to be wrong within agreed limits, and to decide on the result.

This is not a list of refusals: paid media also works for direct sales and short cycles, and we take those on. It is where reading what happens after the click changes the outcome most — and where measuring cost per lead alone misleads most.

  • When there is a validated offer and the bottleneck is the volume of opportunities.
  • When demand is needed within a defined window and organic will not arrive in time.
  • When audience, message or proposition need testing quickly and under control.
  • When the operation depends on a single channel and needs to reduce that risk.
  • When there is idle sales capacity and the problem is reaching buyers.
  • When a launch, a season or an opening requires immediate presence.

When it is not the right step yet

  • The offer has not been validated by anyone paying for it.
  • There is no sales process: who answers, how quickly, and with what.
  • Opportunities are recorded nowhere, and there is no way to start recording them.
  • Service already cannot keep up with the demand arriving today.
  • The expectation is a guaranteed result rather than a tested hypothesis.
  • Media is being hired to fix a problem that belongs to the product or the offer.
  • There is no willingness to change anything based on what the data shows.

When the diagnosis finds one of these, we say so. The recommendation is to solve it first — with us or without us. Investing in media on top of one of these points is paying to discover faster that it exists.

How we think

Media is a learning system, not a panel of buttons

Running media means deciding under uncertainty with real money. What separates a mature operation from an amateur one is not the number of platforms mastered — it is the discipline of turning each round of investment into information usable in the next.

That is why the work does not end at the click. What happens afterwards — the page, the form, the response time, the quality of the lead, the progress through the sales funnel — belongs to the same analysis. Optimising only what the platform shows is optimising half the problem.

Hypothesis before test
Every new campaign answers a stated question. Without a question, the result teaches nothing — it only confirms what was already believed.
The maths that matters is the business’s
CTR and CPC help diagnose. What decides investment is acquisition cost, the quality of what comes in, and the revenue that comes out.
Scale is a consequence, not a target
Increasing investment before understanding what carries the result is the most expensive way to discover that it did not.

Scope

What paid media management covers

The composition depends on the diagnosis: a mature account needs different work from an operation that is just starting.

Before the campaign

  • Diagnosis of the current operation and investment history
  • Media strategy tied to business objectives
  • Investment planning and allocation across channels
  • Channel selection by audience and stage
  • Account and campaign structure
  • Targeting with a stated hypothesis

Message and destination

  • Creative planning by stage and channel
  • Ad copy
  • Campaign landing pages
  • Alignment between the ad’s promise and the page’s content

Measurement

  • Tracking and event implementation
  • Definition of conversions that represent real progress
  • Lead quality assessment together with the sales team
  • Consolidated reading across platforms

Running it

  • Continuous optimisation with decisions recorded
  • Structured experimentation
  • Budget reallocation according to performance
  • Responsible scaling, when results support it
  • Interpreted reports, not exported ones
  • Executive recommendations for whoever decides

Possible platforms according to strategy: Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads and others that fit the audience. We do not use all of them on every project — using a channel for completeness is the most common way to dilute a budget.

Process

How the operation is run

The cycle repeats: formulate, test, read, decide. What changes is the quality of the question each time round.

  1. Operation diagnosis

    A read of the accounts, the history, the tracking and the quality of leads already received. This is where bottlenecks outside media surface.

  2. Media plan

    Objectives, channels, investment allocation, campaign structure and the hypotheses to be tested first.

  3. Preparation

    Account structure, creative, copy, landing pages and tracking. A live campaign without measurement is money with no information coming back.

  4. Running and testing

    Daily management, experiments with stated hypotheses, and adjustments recorded — so the decision can be revisited later.

  5. Reading and decision

    Analysis across platform, site and sales, with an explicit recommendation: keep, adjust, reallocate or stop.

What depends on you

  • Feedback from sales on lead quality. Without it, we optimise for volume.
  • Access to ad accounts, the website and the measurement tools.
  • A response time to leads that matches the channel — in paid media, hours change the result.
  • Budget decisions stable enough for a test to finish.

Indicators

What we track, and what each one is for

The first ones diagnose the campaign. The last ones decide the investment. Confusing the two is like judging a company’s health by its electricity bill.

From click to sale: five different things

  1. ClickSomeone left the platform. It says nothing about interest, profile or ability to buy.
  2. LeadSomeone left a contact. It is still unknown whether they decide, or whether the timing is now.
  3. Qualified leadThe contact has a profile and timing compatible with what the company sells.
  4. OpportunitySales accepted the contact and opened a negotiation. It is the first rung the CRM records as pipeline.
  5. SaleThe negotiation closed. It is the only rung that pays for the media.

CPL measures the second rung. Efficient acquisition happens at the fourth. The two move together only while the acceptance rate between them stays stable — and that is precisely the rate almost no operation tracks.

Investment
How much was actually spent, by channel and by period.
Impressions
How often the ad was shown — a volume of exposure, not of interest.
Frequency
How often the same person saw the ad; signals creative fatigue.
CTR
Clicks over impressions; shows whether the message speaks to the audience.
CPC
What each click costs in that auction and that targeting.
CPL
What each generated lead costs.
CPA
What each conversion action defined as relevant costs.
CAC
What it costs to win an actual customer, not just a contact.
Conversion
Where the journey advances and where it stalls, stage by stage.
Lead quality
Whether the people arriving have the profile, timing and means to buy.
Revenue
How much turnover traces back to the campaigns.
ROAS
Return on media investment, within the scope that was measured.
Margin
When the client shares the figure, it shows whether the sale is profitable.
Response time
How long between a lead arriving and someone speaking to them.
Sales progression rate
How much of what comes in advances through the sales funnel.

We publish no benchmark figures. Cost per lead, ROAS and CAC vary by sector, ticket size, region, timing and operational maturity — an average published here would serve selling, not guidance.

Questions

Frequently asked questions about paid media

What is the minimum media investment?

It depends on the channel, the audience, auction competition and the sales cycle. The amount that makes sense is the one that clears the noise and lets a test conclude — below that, money is spent without producing information. That calculation happens in the diagnosis, with data from your market.

How long before results appear?

First data arrives within days; a reliable reading depends on enough volume to tell signal from noise, and that varies with budget and sales cycle. Fixed timelines advertised before knowing the operation are guesses dressed as commitments.

Does paid media work for B2B companies?

It does, with one difference in method: in B2B the audience is smaller, the click usually costs more, and the sale does not happen in the same session. Optimising for cost per lead in that setting almost always makes the outcome worse, because loosening targeting makes leads cheaper and lowers the share sales accepts. Optimisation has to aim at the opportunity, and that requires sales to report back on what came in.

Does the agency need access to the CRM?

It needs to know what happened to the leads — whether through a CRM, a spreadsheet or a weekly call with sales is secondary. Without that feedback, optimisation only sees as far as the form and starts chasing volume. Where a CRM exists, the best arrangement is for the campaign source to travel with the contact, so channels are compared on opportunities rather than on leads.

Google Ads or Meta Ads for a B2B company?

It depends on whether the demand already exists or has to be created: search serves people already looking for a solution, while feed presents the solution to people who are not looking yet. In long cycles the two usually play different roles in the same operation, and the choice is settled by account data, not preference. We also work with LinkedIn Ads and TikTok Ads when the audience justifies it — recommending all of them from the outset dilutes budget and delays learning.

Who owns the ad accounts?

The client. We work inside the company’s own accounts, with access granted to us. History, platform learning and accumulated audiences belong to whoever paid for them.

What if leads arrive but they are poor quality?

It is a media problem until proven otherwise, and it is treated as one: reviewing targeting, message, offer and page. But it depends on sales feedback about what is arriving — without that, optimisation can only chase volume.

What are the reports like?

Interpreted, not exported. Each report states what was tested, what the data showed, what was decided and what happens next — instead of repeating a dashboard the platform already displays.

Before increasing the investment, it helps to know what it is buying.

The media diagnosis examines the current operation, the tracking and the quality of what comes in — and says where money is being lost before proposing scale.

No proposal is sent before the diagnosis conversation.